Terms and Conditions of dimaj.shop

 

1. Introduction

dimaj.shop (“Dimaj”) operates as an online store offering footwear, bags, clothing, and potentially other small, shippable products (such as toys and small accessories) in the future.

2. Order Placement and Processing

– Placing an order means you accept all the terms and conditions listed on this page.
– Customers must provide accurate and complete information (including name, address, and contact details) when placing an order.
– After placing an order, your details will be sent to our supplier(s) for processing and shipment.
– You may cancel your order within 24 hours of placing it. After this period, orders are final and cannot be canceled.

3. Shipping and Delivery

– Orders from dimaj.shop are shipped from China via dropshipping.
– Estimated delivery time is between 10 and 12 business days after order confirmation. This timeframe may vary due to postal or customs procedures.
– Shipping fees are paid by the customer and will be added to the final invoice.
– Any customs clearance and related fees, if applicable, are covered by dimaj.shop; the customer will not need to pay additional customs charges.
– Note that your order may be delivered in multiple packages at different times.
– You can track your order status via our support email (info@dimaj.shop) or WhatsApp (+989120000000; subject to change).

4. Return and Refund Policy

– You may request to return a product within 7 calendar days of receiving your order, provided the item is unused, in its original packaging, with all included items.
– Return shipping costs are paid by the customer.
– After receiving and inspecting the returned item, your refund will be processed within a maximum of 14 business days to the payment method used for the original order.
– The following items cannot be returned:
– Underwear and socks
– Beauty and personal care products
– Items with damaged or missing packaging
– Used or altered items
– Digital products or custom-made items (if/when offered)
– Before returning any item, you must contact customer support to obtain return instructions and the return address.

5. Payment Methods

– Orders can be paid via the online payment gateway on dimaj.shop.
– Orders with incomplete or incomplete payments will not be processed or shipped.
– Installment plans and “cash on delivery” options are not currently supported.

6. Privacy and Customer Information

– Customer information is collected solely for order processing and support services.
– Some customer details (such as name, address, and phone number) will be provided to suppliers and carriers for order fulfillment purposes.
– We may use cookies to enhance user experience and analyze site visits.
– Your personal information will be protected and will not be shared except as described above.

7. Disclaimers and Limitations of Liability

– Product images and descriptions are provided by suppliers; slight variations in color or design may occur.
– dimaj.shop is not responsible for delivery delays caused by unforeseen circumstances (such as postal issues, natural disasters, or customs regulations).
– If we are unable to fulfill your order for any reason, your payment will be fully refunded.

8. Intellectual Property

– All content, images, website design, and the brand name “Dimaj” are the intellectual property of dimaj.shop; unauthorized use is prohibited and may lead to legal action.

9. Updates to Terms and Conditions

– These terms may be updated at any time without prior notice. By using the website and placing orders, you agree to the latest version of these terms.

10. Contact Information

– Email: info@dimaj.shop
– WhatsApp: +989120000000 (subject to change)
– Website contact form

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Note:
You can easily edit these sections if your contact info, product categories, or order procedures change in the future. If you wish to target specific international markets and need localization (such as more formal English or adaptation to European/US compliance), let me know!

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